Choose a skill.
Focus on verification, scheduling, a patient conversation or another everyday front-office task.
Practical training. Everyday confidence.
A stronger front office starts with one skill.
Give your dental team a clear place to start—with written lessons, fictional practice cases, and editable tools for the work they do every day.
Find your training →One-time purchases · PDF + editable Word resources · Checkout through Payhip
Training for the conversations
and details that matter.
Explore insurance verification, claims and accounts receivable, scheduling, front-desk foundations, patient conversations, and manager implementation. Use written practice to make the reasoning behind each workflow easier to explain.
A simple rhythm for team training.
Work through a case.
Read the written lesson, try a fictional example and explain the reasoning behind your next step.
Review together.
Use manager review and your practice’s procedures to agree on what to apply at work.
Choose the training that fits your team.
Insurance Verification Training Kit
$49 one time
Start with focused insurance verification practice.
- 8 lessons and 3 fictional cases
- 15 assessment questions
- PDF and editable Word resources
- One short captioned practice video + transcript
Complete Dental Front Office Training Package
$149 one time
A broader resource for manager-led team training.
- Six core training modules
- Core PDF workbooks and editable Word documents
- Includes the insurance verification material
- Six short captioned practice videos + transcripts
Guided Workbook Course
$149 one time
The same core workbooks, organized in a course player.
- Study guidance and orientation
- Downloadable resource library
- A structured route through the written materials
- Six short captioned videos in two download lessons
Choose one complete format: the download package or the guided course. Both include verification training, so you do not need to purchase all three. Review current inclusions and purchase terms on Payhip before buying.
A small practice example“Insurance is active.”
“Insurance is active.”
Is the handoff complete?
A fictional team member leaves this note before a treatment estimate. What would you still need to establish before discussing estimated patient responsibility?
Explore the reasoning
Active eligibility alone does not establish coverage for a particular service. Identify the planned service, applicable benefits and limitations, deductible information, and the source and date of verification. Document unresolved questions and who will follow up.
Explain estimates as estimates, not guarantees of payment. Follow the patient's actual plan documents and your practice's procedures.
Original illustrative exercise. No real patient information.
Before you choose.
Is this video training or accredited continuing education?
The core is written workbook training. The Verification Kit includes one 48-second silent, caption-led practice video; each complete format includes six. Videos and transcripts are downloadable supplements, not a full narrated video course. Live coaching, accredited CE and professional certification are not included.
Where do I pay and access my purchase?
Every purchase button takes you to the matching Payhip product. Payhip handles checkout. After successful purchase, use the receipt and customer account instructions for downloads or course access.
Can I use the materials with my team?
The purchase covers internal training at one dental practice location. Review the full license and support terms on the Payhip listing.
What if I need help accessing my files?
Email dentalfrontofficeacademyhq@gmail.com with your order number and product title. Please do not send patient information. Refer to the product listing for the applicable support and refund terms.
Make your next training session count.
Start with one skill, one practice case and one useful conversation with your team.
Explore the training → Read a free kit sample